Siemens 6AG1124-0XC02-4AX1 – SIPLUS HMI TP2200 Comfort
Siemens 6AG1124-0XC02-4AX1 – SIPLUS HMI TP2200 Comfort from the SIPLUS range. Status: in phase-out at the manufacturer since October 2025. Van Haelen supplies it refurbished or new in sealed factory packaging, with a 24-month warranty.
Also written as: 6AG1 124-0XC02-4AX1, 6AG11240XC024AX1
The Siemens 6AG1124-0XC02-4AX1 is a operator panel or industrial PC from the Siplus range. Manufacturer type designation: SIPLUS HMI TP2200 Comfort. Status: in phase-out at the manufacturer since October 2025. Key data: weight 9.28 kg, dimensions 66,5 x 52,00 x 22,00 cm, HS code 85371091. Back up the project before replacing the panel and check that the software version matches. Ask us about exchange, repair and a spare-parts pool for your installation.
Available as
Product data
| Manufacturer | Siemens |
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| Part number | 6AG1124-0XC02-4AX1 |
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| Type designation | SIPLUS HMI TP2200 Comfort |
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| Series | SIPLUS |
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| Manufacturer status | in phase-out at the manufacturer since October 2025 |
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| ETIM | EC001412 |
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| HS code | 85371091 |
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| Weight | 9,28 kg |
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| Dimensions | 66,5 x 52,00 x 22,00 cm |
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Documentation from the manufacturer
All products of the SIPLUS series
Faults and fixes 6AG1124-0XC02-4AX1
Siemens FAQ: Configuration file pdata.fwc could not be loaded (Panel message)?
Siemens answers this question in an FAQ for the 6AG1124-0XC02-4AX1 (10-09-2024); the link is below. If that does not solve it, or the unit is defective: we supply the 6AG1124-0XC02-4AX1 refurbished from stock, with a test report and a 24-month warranty.
Source: Siemens Industry Online Support, 10-09-2024
Siemens FAQ: Why are fonts and objects shown shifted on a PC Runtime system or operator panel?
Siemens answers this question in an FAQ for the 6AG1124-0XC02-4AX1 (17-02-2022); the link is below. If that does not solve it, or the unit is defective: we supply the 6AG1124-0XC02-4AX1 refurbished from stock, with a test report and a 24-month warranty.
Source: Siemens Industry Online Support, 17-02-2022
Siemens FAQ: SIMATIC & SIPLUS HMI for Ex2/22 (hazardous areas)?
Siemens answers this question in an FAQ for the 6AG1124-0XC02-4AX1 (10-07-2026); the link is below. If that does not solve it, or the unit is defective: we supply the 6AG1124-0XC02-4AX1 refurbished from stock, with a test report and a 24-month warranty.
Source: Siemens Industry Online Support, 10-07-2026
Siemens FAQ: How resistant to chemicals are the SIMATIC/SIPLUS HMI operator panels and Industrial PCs?
Siemens answers this question in an FAQ for the 6AG1124-0XC02-4AX1 (04-06-2025); the link is below. If that does not solve it, or the unit is defective: we supply the 6AG1124-0XC02-4AX1 refurbished from stock, with a test report and a 24-month warranty.
Source: Siemens Industry Online Support, 04-06-2025
Where do I find the manual of the 6AG1124-0XC02-4AX1?
From the manufacturer, free of charge: SIMATIC HMI HMI devices Panels, Industrial Thin Clients/Web Panels - EU Data Act; Basic Panels, Comfort Panels, Unified Comfort Panels, Industrial Thin Client, Industrial Flat Panels, Classic Panels - Original instructions (link below). They contain the wiring diagram, LED meanings and the technical data. With every refurbished unit we supply the test report per serial number.
Source: Siemens Industry Online Support, 25-08-2025
Problems with 6AG1124-0XC02-4AX1: screen dark or backlight weak
A screen that keeps getting darker or is only readable with a torch has a worn backlight; on older panels (OP, TP, MP) that is a CCFL tube, on newer ones LEDs. A screen that stays off while the panel still communicates points to the backlight supply or inverter. Both are replaced in a refurbishment; a refurbished panel usually costs less than a single repair plus the downtime.
6AG1124-0XC02-4AX1: touch does not respond or responds in the wrong spot
If the touch screen responds offset, recalibrate it first (Control Panel or Loader, touch calibration). Dead zones, ghost touches or a corner that no longer responds are a worn touch foil; that is replaced in a refurbishment. On key panels (OP, keypad) worn membrane keys are the equivalent.
6AG1124-0XC02-4AX1 starts in the Loader or shows no project
If the panel starts in the Loader (Transfer, Start, Control Panel) without opening the project, the project is no longer present or is corrupted. Download it again from WinCC flexible, WinCC or TIA Portal, or restore a backup with ProSave. Without the project file this cannot be recovered: always keep a backup of every panel in the installation.
6AG1124-0XC02-4AX1: #### in the fields or connection to the PLC lost
Hashes in the fields mean the panel does not get its tags from the PLC. Check the connection settings (PROFIBUS address and baud rate, or IP address and rack/slot), the cable and whether the PLC is in RUN. After replacing the panel the same connection settings must be in the project and the project's runtime version must match the panel type.
Fault not fixed: replace, exchange or repair the 6AG1124-0XC02-4AX1?
Replacing from stock is the fastest route when a machine is down. Van Haelen supplies the 6AG1124-0XC02-4AX1 refurbished (tested, with a test report per serial number) or new in factory packaging, with a 24-month warranty. The current lead time is shown with the condition on this page. Prefer an exchange: you get a refurbished unit straight away and return the faulty one within 14 days. Repairing your own unit is also possible: diagnosis, then a fixed price.
What information should I send for a quick diagnosis?
A photo of the rating plate (order number, product version, firmware), the exact fault code or LED state, when the fault occurs (at power-up, on enable, under load) and what you have already tried. For PLCs an export of the diagnostic buffer, for drives the parameter set. With that we can usually say the same day whether replacing, exchanging or repairing is best.
Frequently asked questions
Is the 6AG1124-0XC02-4AX1 still available?
The manufacturer has put the 6AG1124-0XC02-4AX1 in phase-out since October 2025; new units are getting scarce. Van Haelen supplies it from stock.
What does refurbished mean?
Cleaned, inspected, aged or critical components replaced and tested to our test protocol for this product family. You get a 24-month warranty, a test report and a serial number label.
What should I check when replacing a 6AG1124-0XC02-4AX1?
Back up the project before replacing the panel and check that the project's software version matches the panel.
Can I exchange or repair my faulty unit?
Yes. With an exchange Van Haelen supplies a refurbished unit straight away and you return the faulty one. With a repair you first get a diagnosis and then a fixed price, with test report and warranty.