Siemens 6AV3607-1JC20-0AX2 – operator panel OP7/DP, LC display with LED backlight, 4 lines of 20 characters
Siemens 6AV3607-1JC20-0AX2 – OP7/DP Operator Panel from the OP7 series range. Status: discontinued by the manufacturer, no longer available new since October 2018. Van Haelen supplies it refurbished or new in sealed factory packaging, with a 24-month warranty.
Also written as: 6AV3 607-1JC20-0AX2, 6AV36071JC200AX2
The Siemens 6AV3607-1JC20-0AX2 is the operator panel OP7/DP with LC display with LED backlight, 4 lines of 20 characters per line, for SIMATIC S7 and M7. Further details: PROFIBUS DP up to 1.5 Mbaud and UL/CSA approval, in release AX2. The OP7 is the compact text operator panel of the SIMATIC S7 generation: it shows messages, process variables and operating menus as text, lets setpoints be entered via the keyboard with function keys, is configured with ProTool and connected to the controller via MPI or PROFIBUS DP. Its predecessor is the 6AV3607-1JC20-0AX1. Siemens keeps this type as a spare part, reports it as no longer available and discontinued it on 1 October 2018; no successor is specified. When replacing, switch the supply off, mount the panel in the same cut-out, plug the supply and bus cable into the same sockets, load the ProTool configuration and after switching on check the connection to the controller and the keys.
Available as
Product data
| Manufacturer | Siemens |
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| Part number | 6AV3607-1JC20-0AX2 |
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| Type designation | OP7/DP Operator Panel |
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| Series | OP7 series |
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| Manufacturer status | discontinued by the manufacturer, no longer available new since October 2018 |
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| Predecessor | 6AV3607-1JC20-0AX1 |
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| ETIM | EC001412 |
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| HS code | 85371098 |
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| Country of origin | DE |
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| Weight | 0,498 kg |
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| Dimensions | 18,8 x 15,4 x 5,3 cm |
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Documentation from the manufacturer
All products of the OP7 series series
All Operator panels
Faults and fixes 6AV3607-1JC20-0AX2
Siemens FAQ: How do you replace a defective operator panel, or how do you send a defective device for repair?
Siemens answers this question in an FAQ for the 6AV3607-1JC20-0AX2 (29-01-2021); the link is below. If that does not solve it, or the unit is defective: we supply the 6AV3607-1JC20-0AX2 refurbished and tested, with a test report and a 24-month warranty; the lead time is shown on the article.
Source: Siemens Industry Online Support, 29-01-2021
Siemens FAQ: Which program changes have to be made in an S5 controller if a line or graphics operator panel with PROFIBUS connection is replaced by a Windows-based operator panel?
Siemens answers this question in an FAQ for the 6AV3607-1JC20-0AX2 (27-11-2009); the link is below. If that does not solve it, or the unit is defective: we supply the 6AV3607-1JC20-0AX2 refurbished and tested, with a test report and a 24-month warranty; the lead time is shown on the article.
Source: Siemens Industry Online Support, 27-11-2009
Siemens FAQ: Control of REAL variables not possible with OP7/OP17?
Siemens answers this question in an FAQ for the 6AV3607-1JC20-0AX2 (25-01-2000); the link is below. If that does not solve it, or the unit is defective: we supply the 6AV3607-1JC20-0AX2 refurbished and tested, with a test report and a 24-month warranty; the lead time is shown on the article.
Source: Siemens Industry Online Support, 25-01-2000
Siemens FAQ: What options are there for direct data communication between an FM 357-2 and a panel or Runtime (ProTool, WinCC flexible)?
Siemens answers this question in an FAQ for the 6AV3607-1JC20-0AX2 (30-07-2012); the link is below. If that does not solve it, or the unit is defective: we supply the 6AV3607-1JC20-0AX2 refurbished and tested, with a test report and a 24-month warranty; the lead time is shown on the article.
Source: Siemens Industry Online Support, 30-07-2012
Problems with 6AV3607-1JC20-0AX2: screen dark or backlight weak
A screen that keeps getting darker or is only readable with a torch has a worn backlight; on older panels (OP, TP, MP) that is a CCFL tube, on newer ones LEDs. A screen that stays off while the panel still communicates points to the backlight supply or inverter. Both are replaced in a refurbishment; a refurbished panel usually costs less than a single repair plus the downtime.
6AV3607-1JC20-0AX2: touch does not respond or responds in the wrong spot
If the touch screen responds offset, recalibrate it first (Control Panel or Loader, touch calibration). Dead zones, ghost touches or a corner that no longer responds are a worn touch foil; that is replaced in a refurbishment. On key panels (OP, keypad) worn membrane keys are the equivalent.
6AV3607-1JC20-0AX2 starts in the Loader or shows no project
If the panel starts in the Loader (Transfer, Start, Control Panel) without opening the project, the project is no longer present or is corrupted. Download it again from WinCC flexible, WinCC or TIA Portal, or restore a backup with ProSave. Without the project file this cannot be recovered: always keep a backup of every panel in the installation.
6AV3607-1JC20-0AX2: #### in the fields or connection to the PLC lost
Hashes in the fields mean the panel does not get its tags from the PLC. Check the connection settings (PROFIBUS address and baud rate, or IP address and rack/slot), the cable and whether the PLC is in RUN. After replacing the panel the same connection settings must be in the project and the project's runtime version must match the panel type.
Fault not fixed: replace, exchange or repair the 6AV3607-1JC20-0AX2?
Replacing from stock is the fastest route when a machine is down. Van Haelen supplies the 6AV3607-1JC20-0AX2 refurbished (tested, with a test report per serial number) or new in factory packaging, with a 24-month warranty. The current lead time is shown with the condition on this page. Prefer an exchange: you get a refurbished unit straight away and return the faulty one within 14 days. Repairing your own unit is also possible: diagnosis, then a fixed price.
What information should I send for a quick diagnosis?
A photo of the rating plate (order number, product version, firmware), the exact fault code or LED state, when the fault occurs (at power-up, on enable, under load) and what you have already tried. For PLCs an export of the diagnostic buffer, for drives the parameter set. With that we can usually say the same day whether replacing, exchanging or repairing is best.
Frequently asked questions
Is the 6AV3607-1JC20-0AX2 still available?
Not new from the manufacturer any more: the 6AV3607-1JC20-0AX2 was discontinued since October 2018. Van Haelen supplies it refurbished and tested.
Does the 6AV3607-1JC20-0AX2 replace the 6AV3607-1JC20-0AX1?
Yes. According to the manufacturer the 6AV3607-1JC20-0AX2 is the successor of the 6AV3607-1JC20-0AX1. Before replacing, check that the project and the connections match the new version; if in doubt we also supply the 6AV3607-1JC20-0AX1 itself, refurbished or new, as long as it can be found.
What does refurbished mean?
Cleaned, inspected, aged or critical components replaced and tested to our test protocol for this product family. You get a 24-month warranty, a test report and a serial number label.
What do I check when replacing a 6AV3607-1JC20-0AX2?
Back up the project before replacing the panel and check that the project's software version matches the panel.
Can I exchange or repair my faulty unit?
Yes. With an exchange Van Haelen supplies a refurbished unit straight away and you return the faulty one. With a repair you first get a diagnosis and then a fixed price, with test report and warranty.